Privacy policy

Data protection information of TRICOR Packaging & Logistics AG

The persons responsible for this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website and/or contact us, various personal data will be collected from you. Personal data is data that can be used to identify you personally. This data protection notice explains what data we collect, what we use it for and for how long. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

1. note on the responsible organisation

The controller responsible for data processing on this website is

intersoft consulting services AG
Beim Strohhause 17
20097 Hamburg

Telefon: +49 40 790 235 0
E-Mail: [email protected]

Storage time

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted immediately, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

Data protection officer required by law

2. data protection officer

We have appointed a data protection officer for our company.

intersoft consulting services AG
At the Strohhaus 17
20097 Hamburg

Phone: +49 40 790 235 0
E-mail: [email protected]

3. provision of the website and server log files

3. provision of the website and server log files

Each time the website is accessed, our system, i.e. the web server, automatically collects information from the system of the accessing computer or end device of the user in so-called server log files, which your browser automatically transmits to us. These are

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server enquiry
IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. Insofar as we use cookies in this context, which we store on your end device, this is done in accordance with § 25 para. 2 TDDDG i.V.m. Art. 6 para. 1 sentence 1 lit. f GDPR, as TRICOR has a legitimate interest in the technically error-free presentation and optimisation of its website - the server log files must be recorded for this purpose.

The temporary storage of the user's IP address by our system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must necessarily remain stored for the duration of the session. The above-mentioned data is stored in the log files in order to ensure the functionality of our website. We also use this data to optimise the website and to ensure the security of our information technology systems (e.g. attack detection). The data is not analysed for marketing purposes. The above-mentioned data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of data collection for the provision of the website, this occurs at the end of the session. If the data is stored in log files, this is the case after 14 days at the latest. If the data is stored for longer, it is anonymised.

4. External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will only process your data to the extent necessary to fulfil its performance obligations and follow our instructions with regard to this data.

We use the following hoster:

K&K Kommunikationssysteme GmbH
Haunstetter Street 19
86161 Augsburg

Phone: +49 821 - 66 0 99 0
Fax: +49 821 - 66 0 99 99
E-mail: [email protected]

Conclusion of a contract for order processing

In order to guarantee data protection-compliant processing, we have concluded an order processing contract with our hoster.

5. note on data transfer to the USA

Among other things, tools from companies based in the USA are integrated on our website. If these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law, at least as far as companies that are not certified under the Data Privacy Framework are concerned. . US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) may process, analyse and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities. Nevertheless, we try to achieve a level of data protection comparable to that in the EU by selecting service providers that are certified in accordance with the US Data Privacy Framework and, if this is not the case, we conclude the current EU standard contractual clauses, carry out a transfer impact assessment and take appropriate technical, organisational and contractual measures to ensure a level of data protection comparable to that in the EU.

6 Your rights as a data subject

As a data subject whose personal data is processed by us, you have the following rights:

a) Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time without any disadvantage to you. The legality of the data processing carried out up to the revocation remains unaffected by the revocation. For documentation reasons, the revocation of consent will be stored for three years. Please send your cancellation to [email protected].

b) Objection

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

For documentation reasons, the objection will be stored for three years. Please send your objection to [email protected].

c) Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

d) Right to data portability

You have the right to receive personal data that you have provided to us in a commonly used, machine-readable, structured format and to request that personal data that we process automatically on the basis of your consent or in fulfilment of a contract be transmitted to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

e) Information, deletion and correction

You have the right to request information about your stored personal data, its origin and recipients and the purpose of the data processing at any time and free of charge within the framework of the applicable legal provisions. You can request that it be corrected or deleted. You can contact us at any time at [email protected] if you have any further questions on the subject of personal data.

f) Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do so, you can contact [email protected] at any time. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to check this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
If you have lodged an objection in accordance with Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

g) Storage period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted immediately, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

7. objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

8. contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there (first name, surname, company, telephone, e-mail address, postcode, town/city, country) and content data, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

We process this personal data solely for the purpose of responding to your enquiry and contacting you.

The personal data listed above will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected, i.e. the purpose has been achieved. For personal data sent via the contact form, this is the case when the respective conversation with the user has ended. This is always the case when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

Objection

The user has the option to object to data processing at any time. The objection should be sent to the following email address: [email protected].

In this case, all personal data processed in the course of making contact will be deleted immediately.

9) Enquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your enquiry will be stored and processed by us, including all personal data (surname, first name, e-mail address, telephone number, fax number, details of the enquiry) for the purpose of processing your request. We will not pass on this data without your consent.

Objection

The user has the option to object to data processing at any time. The objection should be sent to the following email address: [email protected].
In this case, all personal data processed in the course of making contact will be deleted immediately.

10. analysis tools and advertising

Our website uses the open source web analysis service Matomo, a service of ‘InnoCraft Ltd’, a company based in 7 Waterloo Quay, PO625 Wellington, New Zealand. As InnoCraft is based outside the EU, InnoCraft has appointed a representative in the EU: ePrivacy Holding GmbH, Große Bleichen 21, 20354 Hamburg, Germany ([email protected]).

This web analysis software is not used to recognise returning users, but merely to statistically evaluate the use of our website. We have therefore taken the following measures:

The IP address is anonymised. We have configured an octet for masking in the Privacy Manager. At the same time, we have taken precautions in accordance with Matomo's data protection settings.

No profiling takes place. No cookies are used. No data is passed on to third parties. No fingerprinting takes place. Matomo creates a config_id from the anonymised IP address for a visitor, which is valid for 24 hours, is randomly generated and is anonymised (hash value). The config ID is used to summarise various short actions.

For statistical analysis, we only use the data that is already available to us for technical reasons.

If you do not agree to the storage and subsequent statistical analysis of your usage data from your visit to our website, you can also prevent the collection by Matomo at any time by clicking on the following link. An opt-out cookie will then be set via your browser, which means that Matomo will not process any session data. Please note: If you delete your cookies, the opt-out cookie will also be deleted and must be set again by you.

Deactivate Matomo tracking

The legal basis for the use of Matomo is Art. 6 para. 1 sentence 1 lit. f GDPR. The legitimate interest lies in the analysis, optimisation and economic operation of the online offer.

11. processing of data (customer and contract data)

We collect, process and use personal data (e.g. contact details: Surname, first name, address, postcode, address, mail, fax, tel, content data for the contract, delivery address or usage data: e.g. IP address) only insofar as they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures, as well as on the basis of our legitimate interest in the processing of customer and contract data in accordance with Art. 6 para. 1 lit. f GDPR. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to enable or charge the user for the use of the service.

The customer data collected will be deleted after completion of the order or termination of the business relationship, insofar as data storage is no longer required for tax reasons (10 years) in accordance with § 147 AO, e.g. for invoices, contracts. Otherwise, the documents are stored for 7 years as business letters.

12. handling of applicant data

We offer you the opportunity to apply to us (e.g. by e-mail, post or online application form). In the following, we inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that your data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.

Scope and purpose of data collection

If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents: cover letter and qualification data, notes taken during job interviews, etc.) insofar as this is necessary for the decision on the establishment of an employment relationship. The legal basis for this is the initiation of an employment relationship in accordance with Art. 6 para. 1 lit. b GDPR and, if an employment contract is concluded, the execution of the employment relationship also in accordance with Art. 6 para. 1 lit. b GDPR.
Your personal data will only be passed on within our company to persons who are involved in the processing of your application.

Retention period of the data

If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. The retention serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the 6-month period has expired (e.g. due to an impending or pending legal dispute), the data will only be deleted when the purpose for further storage no longer applies.

Longer storage may also take place if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if statutory retention obligations prevent deletion.

Inclusion in the applicant pool

If we do not make you a job offer, you may have the opportunity to join our applicant pool. If you are accepted, all documents and information from your application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.

Inclusion in the applicant pool takes place exclusively on the basis of your prior express and informed consent (Art. 6 para. 1 lit. a GDPR). Giving your consent is voluntary and is not related to the current application process. You can withdraw your consent at any time without detriment to you at [email protected]. In this case, the data from the applicant pool will be irrevocably deleted, provided there are no legal reasons for retention.

The data from the applicant pool will be irrevocably deleted no later than two years after consent has been granted.

13. social media

Data processing through social networks

We maintain publicly accessible profiles in social networks. The individual social networks we use are listed below.

Social networks such as Facebook, X (formerly Twitter), Instagram, etc. can generally analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners) Visiting our social media presences triggers numerous data protection-relevant processing operations. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In any case, at least your IP address will be recorded by the social network when you visit our social media profile. We are not fully aware of what other personal data is collected from you by the social media networks, nor what this data is used for. We have no influence over this, especially as the social media networks also process the personal data for their own purposes. Please refer to the data protection notices of the relevant social media networks. We expressly point out that the use of the social media networks listed below is your own responsibility. In this case, this data collection takes place, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are logged in or have been logged in.

Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For data protection details on the personal data processed by the social media provider, including the purposes and storage period, please refer to the terms of use and data protection provisions of the respective social media portals.

We ourselves only use links to our social media sites on our website. Only when you click on the link will you be redirected to this platform. No further data processing takes place on our website. Please note that if you click on the link and the social media platform is located in a third country, a level of data protection comparable to that in the EU may not be guaranteed there.

Legal basis

Our social media presence is intended to ensure the widest possible presence on the internet. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a GDPR, 49 para. 1 no. 1a GDPR, Section 25 TDDDG).

Controller and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can assert your rights (information, correction, deletion, restriction of processing, data portability, revocation and objection) both against us and against the operator of the respective social media portal (e.g. against Facebook). If you wish to assert your rights against us, you can do so at [email protected]. We will forward all requests relating to the specific social media platform to them for processing.

Please note that, despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing procedures of the social media portals. Our options are largely determined by the corporate policy of the respective provider.

Storage period

The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for its storage no longer applies, you request us to delete it, if consent has been given, this consent has been revoked or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory provisions - in particular retention periods - remain unaffected.

We have no influence on the storage period of your data that is stored by the operators of social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

Our links to the social networks are as follows:

a) XING

We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. Details on how they handle your personal data can be found in XING's privacy policy: privacy.xing.com/de/datenschutzerklaerung.

b) YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in YouTube's privacy policy: policies.google.com/privacy.

c) LinkedIn

We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. Details on how they handle your personal data can be found in LinkedIn's privacy policy: https://de.linkedin.com/legal/privacy-policy.

d) Instagram

We have a profile on Meta Platforms. The provider is Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin, Ireland. For details on how they handle your personal data, please refer to Instagram's privacy policy: https://privacycenter.instagram.com/policy/.

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